Frequently Asked Questions
Everything you need to know about your Pulsio performance gear.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days. Express shipping options are available at checkout for those who need their recovery tools sooner.
What is your return policy for massage guns?
We offer a 30-day money-back guarantee. If you are not completely satisfied with your purchase, you can return it in its original packaging for a full refund.
Do Pulsio products come with a warranty?
Yes, all Pulsio devices include a comprehensive 1-year manufacturer's warranty covering any technical defects or performance issues.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment plans via Klarna and Clearpay.
How do I know which massage head to use?
Each device comes with a digital user guide explaining the specific benefits of each attachment, from the round head for large muscle groups to the bullet head for deep tissue trigger points.
Can I track my delivery status?
Absolutely. Once your order is dispatched, you will receive a confirmation email containing a tracking link to monitor your package in real-time.